PBCN Member Portal Help
Step-by-step help for using the PBCN Member Portal on your phone or computer.
How can we help?
This guide shows you how to use the PBCN Member Portal, one step at a time. Pick a topic below.
This guide only explains how to use the portal. For questions about your own account, application or payment, contact your band office.
Getting started
Create your account, sign in, reset your password and use the portal on your phone.
Your account
Update your profile, bank details, sign-in codes and notifications.
Programs and applications
Find a program, apply, answer staff questions and download your application.
Documents
Find and download the files in My Documents.
Household
Create or join a household, add people, or tell us you moved.
Legal Representations
Name someone to act for you, or act for someone else.
My Accommodation
Tell PBCN where you are staying during an emergency.
Troubleshooting
Fix sign-in, upload and connection problems.
Words used in this guide
- Tap means touch the screen with your finger. On a computer, it means click with the mouse.
- Button means a box with words in it, like Sign In. Tap it to do that action.
- Menu means the list of pages. On a computer it is on the left side of the screen. On a phone it is the bar at the bottom of the screen.
- Box (or field) means a blank space where you type, like the space under Email.
- A red star * next to a label means you must fill in that box.